Contact
Questions, word suggestions, bug reports or business inquiries: email hello@duotone.games.
Duotone is run by one person, so replies can take a few days.
Before you write
The game says my device's date looks wrong
Duotone uses your device's clock to show the right puzzle for your day. Turn on automatic date and time in your phone's or computer's settings, then reload the page.
I lost my streak after changing phones
Streaks are saved to your device unless you create an account. If you created one, sign in on the new device using the person icon at the top of the game, and your streak comes back.
I forgot my password
Open the account menu, choose Sign in, then Forgot your password?, and enter the recovery code you saved when you signed up. Duotone doesn't collect email addresses, so it can't send a reset link.
I want my data deleted
Signed-in players can delete their account and every game they've played from the account menu, under Delete account. Guests can clear their data the same way. See the privacy policy for details.
I think a puzzle has two answers
Every puzzle is checked by computer to have exactly one solution using our word list. If you've found a pair of real words that the game didn't accept, please email them, along with the puzzle number.